Frequently Asked Questions

Does Axel Works work with my adjuster?

Yes, we work with insurance carriers and therefore your adjuster. We will supply them with all the photos, estimates and invoices for work completed as well as provide them with all the supporting paperwork needed to complete your claim.

Are you certified?

Yes, we are IICRC certified. The Institute of Inspection Cleaning and Restoration Certification provides specific standards for properly mitigating water losses and damages sustained. Our staff is experienced, trained and certified.

Can I just use a wet vac to dry up the water?

It’s critical to properly dry out the area, including water that has seeped under flooring and behind baseboards and drywall. There is a 48-hour window to dry out the property before mold can grow. Once mold forms, it can be costly to remediate. 

What can we do to prevent further damage with a water loss?

First, if you are able, turn off the water source. Next, remove anything that is standing in water.